Terms & Conditions

1. Appointments & Timing

Please arrive at least 10 minutes prior to your scheduled appointment. In the event of an unavoidable delay, please notify us as early as possible. If a guest arrives more than 20 minutes late without notification, the salon reserves the right to modify the treatment duration or reschedule the appointment to accommodate subsequent bookings.

2. Cancellation & Rescheduling

We kindly ask that any cancellations or requests to reschedule be made at least 3 hours prior to your scheduled service slot. Bridal packages and VIP party bookings require a minimum of 48 hours notice.

3. Health, Allergies & Sensitivity

Guests must inform our stylists or aestheticians prior to treatment if they have sensitive skin, allergies to specific hair dyes, pregnancy, or dermatological conditions. We perform patch tests upon request for chemical treatments such as permanent hair color and keratin.

4. Consultations & Payments

All service packages and treatments are personalized based on one-on-one consultation, hair length, texture, and individual client requirements. Payments can be seamlessly completed at the salon reception using cash, UPI, debit/credit cards, and recognized digital wallets.